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Our customers recommend it   4.6/5  sur 89 avis
Our customers recommend it4.6/5 on 89 reviews
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Reviews
from our guests

100% genuine reviews
Satisfaction
Index
91 %
From Johanne M., the 25/10/2026
Alone - 70-79 years - Date of stay : 23/10/2026

It is a quaint small hotel with bar/ coffee by the reception. The receptionist also in charge of the service for coffee did a marvelous job & smiling.
Everyday receptionist in the morning would remember which coffee I wanted. I didn’t feel like a stranger

Hotelier's responseHotelier's response :
Chère Madame Johanne Manapat,

Nous vous remercions sincèrement d’avoir pris le temps de partager votre expérience détaillée et chaleureuse au sein de notre établissement.

C’est une grande satisfaction pour notre équipe d’apprendre que l’accueil, le sourire et l’attention de nos réceptionnistes ont contribué à rendre votre séjour agréable et personnalisé. Nous sommes ravis que le service au bar/café ait répondu à vos attentes et que vous vous soyez sentie reconnue chaque matin, comme chez vous.

Nous apprécions aussi vos commentaires positifs sur le confort et la tranquillité de votre chambre, la propreté de la salle de bains ainsi que l’ensemble des services mis à votre disposition. Savoir que la localisation de l’hôtel, la signalétique et la connexion WIFI vous ont apporté satisfaction nous encourage à poursuivre dans cette voie.

Votre recommandation et vos notes élevées sont une belle récompense pour l’ensemble de notre équipe. Votre ressenti nous touche profondément et nous serions ravis de vous accueillir à nouveau lors d’un prochain séjour.

Bien cordialement,
la réception

100 %
From Pete C., the 05/08/2026
couple - 60-69 years - Date of stay : 04/08/2026

Excellent service with pride and care

Hotelier's responseHotelier's response :
Cher Monsieur Pete C,

Nous vous remercions sincèrement d’avoir partagé votre retour positif concernant la qualité de notre service et l’attention que vous avez remarquée. Il est très gratifiant pour notre équipe de savoir que vous vous êtes senti accueilli avec professionnalisme et considération.

Nous prenons également en compte votre remarque sur la climatisation dans la chambre. Votre ressenti nous est précieux pour continuer à améliorer vos futurs séjours.

Bien cordialement,
la réception

100 %
the 29/07/2025
Family - 50-59 years - Date of stay : 27/07/2025

Excellent experience

100 %
From Martyn C., the 14/07/2025
couple - 60-69 years - Date of stay : 13/07/2025

We stayed at the hotel for the second time as we had a good experience the first time.
We were very disappointed in the cleanliness of the room which had cobwebs next to the bed. The grouting in the shower was dirty. The breakfast was poor for the price. The room was stuffy and with the windows open it was too noisy being right on the roundabout.
Will be giving the hotel a miss next time.

60 %
the 02/07/2025
couple - 70-79 years - Date of stay : 01/07/2025

Convenient location. We weren’t sure if there was a restaurant attached or not?

80 %
From Barry D., the 27/05/2025
couple - Date of stay : 26/05/2025

Good hotel booked at short notice. Helpful staff, Very clean and service good. We would stay again. We stayed in a Brit Hotel in Lorient - equally good - and would use the group again. Pricing was excellent.

80 %
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Except for non-modifiable, non-cancellable offers, cancellations are not subject to a fee if they are made within the time limit of the Booking. Cancellations after this period will be charged a fee equal to the amount of the first night.

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At Brit Hotel, we value our guests' feedback. Here's how we collect, process, and display them:

1. Calculating the Overall Rating

Each review is rated on a scale of 1 to 5. The overall rating displayed on our website is the average of all ratings received.

Each rating is based on criteria common to all establishments in the network:

  • The Room
  • The Reception
  • The Bathroom
  • Breakfast
  • Access to the Hotel

Some establishments also have specific criteria based on their services: restaurant, wellness area, etc.
For each review, we add up the ratings assigned to each criterion, then divide this total by the number of criteria evaluated to generate the establishment's overall rating.

2. Certified Reviews

Only guests who have actually stayed at the establishment receive an invitation to share their experience. This approach guarantees that 100% of the reviews published are authentic. Reviews are collected via the Customer Alliance platform and transmitted in their entirety to our website.

3. Publication and Moderation of Reviews

We strive to publish all reviews, whether positive or negative. However, some reviews cannot be displayed, particularly those containing:

  • Politically sensitive or promotional content
  • References to illegal activities
  • Personal or financial information (email, telephone number, bank details, etc.)
  • Insults, explicit sexual comments, hate speech, discrimination, threats, or incitement to violence
  • Fraudulent or unwanted content
  • Acts of cruelty to animals
  • Identity theft

4. Relevance and Display

To remain relevant, we only accept reviews submitted within three months of the stay. Reviews may be removed after 36 months or in the event of a change of ownership of the establishment.
Each establishment has the opportunity to respond to published reviews. When multiple reviews are displayed, the most recent ones appear first.